Support Team

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Activity overview

Latest activity by Support Team
  • Support Team created an article,

    My order status is stuck as "awaiting fulfillment" could I please know why?

    When your order is in the "awaiting fulfillment" stage it typically means that it's ready for packaging and that we may be waiting on inventory to arrive before we ship it out!White Y60s placed aft...

  • Support Team created an article,

    Is my White Y60 still on backorder or is it available now?

    Great question! White Y60s purchased after March 15th are projected to ship around June 30th, we're currently having them air shipped from over seas weekly to get all backorders shipped out before ...

  • Support Team created an article,

    Why hasn't my order been shipped?

    Hello!Our orders may experience a roadblock because of mismatching addresses between your shipping and billing information. Our support team may reach out to you via email to verify your shipping i...

  • Support Team created an article,

    Why is my order taking so long to process?

    Hello HYTE!Our processing and shipping times are currently estimates as our carriers may be affected by the safety procedures required with the ongoing COVID-19 threat. We apologize for any inconve...

  • Support Team created an article,

    When can we expect international shipping?

    Hello HYTE fans,We currently only ship to the United States and Canada directly from our website, but we do have a list of distributors currently available that ship our products. You can check out...

  • Support Team created an article,

    My item was damaged or lost, what do I do?

    HYTE will not be responsible for shipping damage/lost or any product not purchased directly from HYTE. All shipping issues (damage or lost) will be handled by Route if you choose to opt in at check...

  • Support Team created an article,

    What are the best PSU cable lengths for Revolt 3?

      The numbers below should be the best middle ground for most ITX boards but the most optimal length depends on you specific motherboard. For standard SFX PSUs, add 30 mm to these lengths. ATX 24p...

  • Support Team created an article,

    Can I use a standard ATX power supply in the Revolt 3?

      Unfortunately no, the Revolt 3 is a small form factor case and thus only supports SFX and SFX-L PSUs

  • Support Team created an article,

    Does the Revolt 3 need or come with a riser cable?

      No you connect the card directly to your motherboard. No need to worry about matching your new PCIe gen 4 card with a compatible riser cable, and it eliminates a major potential point of failure ...

  • Support Team created an article,

    Will my GPU fit?

      Graphics Card: Most cards up to 335 x 140 x 58* Compatible GPU (Tested) - Brand Model Stated Dimensions ASRock Radeon RX 6900 XT Phantom Gaming D 330 x 140 x 56 mm ASRock Radeon RX 6900 XT (Ref...